Sams & Associates Client Testimonials

"For more than a decade, Sams & Associates has provided our company and its members with very responsive claims service and a high quality work product.

The diligence with which every claim is handled by Sams creates an elevated degree of customer satisfaction while positively impacting loss costs."

"Sams and Association can always be counted on; to respond fast, complete assignments timely; to assign the correct adjuster to the claim; to recognize potential problems and lets us know about them immediately; and to be a professional claims partner.

Sams and Associates has incomparable integrity and their billings are accurate, fair and appropriate to the assignment.

If there should be a problem, Don Sams is the first to be on the phone and first to help resolve the issue.

They have been on top of my “go to” list for all 20 years."

"I have been utilizing Sams & Associates exclusively for all of our California claims for the last five years.

We have a very diversified book of business throughout California and Sams & Associates is able to meet all of our needs with timely and professional service to our customers and our company. Our settlements are fairly arrived at and our claims promptly handled. I would strongly recommend their service."

“CalVet was very pleased with the way the Sams & Associates’ adjusters handled our claims after the Angora Forest Fire and the San Diego fire storm in a very professional and empathetic way. 

Our CalVet contract holders told us how pleased and grateful they were for the help received after the fires were contained and throughout the claims process.” 

As the largest independent insurer of faith-based institutions in the United States, we rely upon key independent adjusters for our external claims investigations across the entire nation. Sams & Associates has provided us with a consistently uniform work product in addition to prompt inspection and adjustments of our California Property losses for more than ten years.

Our claims philosophy has always relied on fast and effective turnaround time for our institutional commercial and residential risks as well as a special degree of customer care demanded by our unique loss handling requirements. We rely upon Sams & Associates as an integral part of our California claims effort no matter what business challenges arise. We trust them to deliver our brand of customer service with integrity, on each and every claim. They deliver the Church Mutual "Value Focus"  "To provide responsive service through knowledgeable, highly-trained, customer-oriented specialists...."